Refund policy

At Division 95, we want you to be satisfied with your purchase.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, items must be:

  • Unworn
  • Unwashed
  • In their original condition
  • Free from stains, odors, or damage

Non-Returnable Items

We do not accept returns on:

  • Sale or discounted items
  • Gift cards
  • Items damaged through normal wear or misuse

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Photos of the item

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Contact

For return requests or questions, contact:

hello@division95.com